We gladly accept returns within 30 days of purchase. Refunds are issued to the original form of payment. Please note that returned merchandise must be unworn, undamaged, unwashed, and have the original tags still intact. One of a kind pieces are final and cannot be returned or exchanged. If your item is damaged and your purchase date falls outside our standard return window, then please contact firstname.lastname@example.org and we will be happy to help. We are not responsible for lost orders with the incorrect address. Once your order is placed it cannot be modified.
Exchanges and returns for U.S.-based orders are free. We do not offer free exchanges and returns for international orders. International customers must reach out to our contact team to initiate a return. We do not offer exchanges on international orders, only returns for refund.
How do I start a return or exchange?
To make a return, please email adam@cantstopgoodboy with all return information. Each customer is eligible for one exchange per order.
Do I need to return the product in its original packaging?
If possible, please ship your return in its original packaging to protect it from damages during transit. If you no longer have the original packaging, it’s not a problem. Please ship your return in your own packaging or materials provided by your local courier. Please make sure the original tags are still intact.
Where can I find my shipping label?
Once you email email@example.com your return you will receive step-by-step instruction
What should I do if I receive the wrong product?
Please email firstname.lastname@example.org